Shipping, Delivery and Pricing
Free Shipping
We are happy to bring our customers great value and service. We provide FREE SHIPPING on our almost all of our items. NO FREE SHIPPING on groomer tubs, large cat trees & show trolley.
International Shipping
We are proud to offer AliExpress Standard Shipping services, a professional, reliable company. However, there are some locations we are unable to ship to. If you happen to be from one of those countries, please us at Contact Us and we will review your request.
Customs
We are not responsible for any custom duties and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping Time
Shipping time varies by location. These are our estimated shipping times. It does not include our 2-3 days processing time.
- United States 10-20 Business days
- Canada, Europe 10-20 Business days
- Australia, New Zealand 10-30 Business days
- Central & South America 15-30 Business days
- Asia 10-20 Business days
- Africa 15-45 Business days
- Max delivery time – 45 business days.
What Delays A Shipment
- Weather Conditions
- Traffic
- High Volume Shipments
- Failed Delivery Attempt
- Customs Delay
- Shippers’ Lack of Clear Legible Label
- War
- Federal Holidays
- Damaged or Missing Label
- Federal Holidays
- Animal Interference
We will do our upmost to make sure your package is delivered within the above time parameters!
Tracking Information
You will receive an email with a tracking number once your order is shipped. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping. For more information and tracking the shipment go to Track Your Order.
If you have any other questions, please Contact Us and we will do our utmost best to help you out.
Pricing
Pricing may change without notice.